Uber Basics: Start Here

Learn all about Uber, starting with the basics.
Using the Uber Partner App

The Uber Partner App instantly connects you with thousands of people who are looking for a ride!

Learn How to Contact your Rider or Cancel the Trip

Uber is meant to work without needing to make phone calls or send texts, but there are times when you may need to contact your rider. Additionally, there may be situations when you need to cancel the trip. 

Need Help with an Issue?

Get the help you need using the in-app support feature.

Make More $ During Times of High Demand

Watch this video to learn about surge and heat maps! 

How Uber Ratings Work in Sydney | 5-Star Tips

Here is what riders say they like to see.

Getting Paid

Please see below for more information about how your earnings are calculated.


Uber is Committed to Safety

Learn more about the safety features of the Uber platform!